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Senest opdateret: 22. april 2026
These Terms of Service (these "Terms") describe your rights and responsibilities as a customer of our products. These Terms are between you and the Millers entity ("Millers", "we" or "us") that owns the service that you are using. "You" means the entity you represent in accepting these Terms or, you individually. If you are accepting on behalf of your employer or another entity, you represent and warrant that you have full authority to bind on their behalf, and have read, understood, and agree to the Terms. These Terms cover software services developed by Millers.
These Terms govern our Cloud Products, related Support, and Additional Services. These Terms include Our Policies (including our Privacy Policy), and your Orders.
Through the service, it is possible to specify end-users as administrators. You are responsible for whom you allow to become administrators and any actions they take. You agree that our responsibilities do not extend to the internal management or administration of the service for you.
Please note that you are responsible for the activities of all your end-users including how end-users use your data, even if those end-users are not from your organization or domain. You must require that all end-users keep their user IDs and passwords for the service strictly confidential and do not share such information with any unauthorized person. User IDs are individual, named persons and may not be shared. You are responsible for actions taken using end-user accounts and passwords, and you agree to immediately notify us of any unauthorized use of which you become aware.
Subject to your payment of applicable license fees, You are granted a time limited, non-exclusive, non-transferable, non-sub-licensable, worldwide right and license to a) run the Software modules for which You have purchased licenses using a cloud access; and b) allow Users to access and use the Software as permitted by Your License for the period in the contract.
The Software is licensed, not sold. This Agreement only gives You rights to use the Software. Millers reserve all other rights. You may use the Software only as expressly permitted in this Agreement unless applicable law gives You more rights despite this limitation. You must comply with all technical protections in the Software that only allow You to use it in certain ways. No rights other than those expressly set forth herein shall pass to You.
You will not (a) reproduce, modify, adapt or create derivative works of the service; (b) rent, lease, distribute, sell, sublicense, transfer or provide access to the service; (c) use the service for the benefit of any third party; (d) incorporate any Millers service into a product or service you provide to a third party; (e) interfere with or otherwise circumvent mechanisms in the service intended to limit your use; (f) reverse engineer, disassemble, decompile, translate or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats, or non-public APIs to any Millers service; (g) remove or obscure any proprietary or other notice contained in any Millers service; (h) use the Millers service for competitive analysis or to build competitive products; (i) publicly disseminate information regarding the performance of the service; or (j) encourage or assist any third party to do any of the foregoing.
Millers do not provide support or maintenance under the terms of this Agreement. We refer to the Software License Agreement. Notwithstanding the above Millers will at its own discretion release Fixes, Updates, and new version occasionally.
We collect certain data and information about you and your end-users in connection with your and your end-user's use of the service, among others to improve the service. We collect and use all such data and information under our Privacy Policy, which you acknowledge.
You grant us a worldwide, limited-term license to access, use, process, copy, distribute, perform, export, and display your data. In case of the need, we may also access your accounts, end-user' accounts, and your service with end-user permissions to respond to your support requests.
You and your use of Millers service must comply at all times with these Terms and all laws. You represent and warrant that (a) you have obtained all necessary rights, releases, and permissions to submit all your data to the service and to grant the rights granted to us in these Terms and (b) your data and its submission and use as you authorize in these Terms will not violate any laws or any third party intellectual property, privacy, publicity or other rights. You are solely responsible for your data and the consequences of submitting and using it with the service.
You will defend, indemnify, and hold harmless us, from and against any claims, costs, damages, losses, liabilities, and expenses resulting from any claim arising from or related to any claims or breaches from you or your end-users.
In case of violation of these Terms, we may remove your data from the service or suspend your access to the service. We have no liability to you for removing or deleting your data from our Service or suspending your access to our Service.
By accessing or using a Millers service, you acknowledge and agree to be bound to the Millers Privacy Policy. You are responsible for all actions that are performed on or through your account. Accepting these Terms allows us to use your brand logo and mention you as our customer.
All Millers services are offered on a subscription basis. Unless either party cancels your subscription, your subscription will automatically renew for another period equal to the initial subscription period. Canceling your subscription means that you will not be charged for the next billing cycle, but you will not receive any refunds or credits for amounts that have already been charged. All renewals are subject to the services continuing to be offered and will be charged at the then-current rates.
Prices are defined on the Price List. The prices can be updated from time to time due to surrounding circumstances such as inflation among others. Your price will be the one that was current by the time, the order was made.
The payment should be made according to the Payment Terms accepted when the Order was made. You have the current month plus 30 days to pay. We do not have any binding period, this means you can terminate the Agreement at any time. An unpaid bill for any upcoming period is considered a termination of the subscription. There will not be any further charges unless there are any other outstanding.
Your fees under these Terms exclude any taxes or duties payable in respect of the service in the jurisdiction where the payment is either made or received. To the extent that any such taxes or duties are payable by us, you must pay to us the amount of such taxes or duties in addition to any fees owed under these Terms.
You may terminate your subscription to the service by providing notice of termination to us no later than 30 days after the order date. In that case, we will refund you the amount paid for such an order. This termination and refund right applies only to your initial order, and only if you exercise your termination right within the period specified above.
Millers services are made available on a limited access basis, and no ownership right is conveyed to you, irrespective of the use of terms such as "purchase" or "sale". We have and retain all rights, titles, and interests, including all intellectual property rights.
Millers licenses the Software based on the acquired modules, number of stores, number of products, number of Users that directly or indirectly access the Software, and the functionality used by those Users in the Software.
Each party agrees that all code, inventions, know-how, and business, technical and financial information disclosed from one part to another is identified as confidential at the time of disclosure or should be reasonably known to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure.
Either party will at all times hold in confidence and not disclose any confidential information to third parties, and not use confidential information for any purpose other than fulfilling its obligations and exercising its rights under these Terms. The receiving party may disclose the disclosing party's confidential information to its employees, and other representatives having a legitimate need to know provided it remains responsible for their compliance.
These Terms are effective as of the effective date and expire on the date of expiration or termination of the subscription.
Any party may terminate these Terms upon 30 days prior written notice. Millers may at all times terminate these Terms if it is necessary to comply with laws or avoid liability or harm to its services, reputation, or customers.
Upon any expiration or termination of these Terms, you must cease using all Millers services. You will not have access to your data after the expiration or termination of these Terms, so you should make sure to export your data. In case of termination, all confidential information will be destroyed or returned to the other party.
We disclaim any warranties and representations of any kind, including any warranty of non-infringement, title, and functionality. We do not warrant that your use of the service will be uninterrupted or error-free, that we will review your data for accuracy, or that we will preserve or maintain your data without loss. You understand that use of the service necessarily involves the transmission of your data over networks that we do not own, operate or control, and we are not responsible for any of your data lost, altered, intercepted, or stored across such networks. We will not be liable for delays, interruptions, service failures, or other problems inherent in the use of the internet and electronic communications or other systems outside our reasonable control.
Neither party will not have any liability arising for any lost profits, interruption of business, loss of use, lost or inaccurate data, lost profits, failure of security mechanisms, costs of delay, or any indirect, special, incidental, or consequential damage of any kind, even if informed of the possibility of such damage in advance. Millers is not responsible for all direct or indirect loss and damages, including loss of revenue, production, turnover, or anticipated savings.
Any dispute arising from or related to the contract shall be governed by Danish law, both with regard to substantive and procedural matters, except for Danish choice of law rules and the United Nations Convention on the International Sale of Goods (CISG).
In the event of a disagreement between the Parties regarding the Contract and its performance, each of the Parties may refer the matter to the Customer's and the Supplier's responsible parties for daily operations, who will then jointly resolve the disagreement. If an agreement cannot be reached between the daily responsible parties, the negotiations shall be escalated to the steering committee. If an agreement is not reached in the steering committee, the disagreement shall be escalated to a higher level within the Parties' organizations.
If the Parties cannot reach a resolution through negotiation within 5 business days, either of the Parties may request dispute resolution in accordance with the "Rules for Legal/Technical Opinion in IT Cases" provided by the Arbitration Institute. The process described therein shall be followed.
If neither of the Parties has opted for dispute resolution by expert technical and/or legal opinion, the dispute may be sought to be resolved through mediation, led by a mediator appointed by the Parties. If the Parties do not agree on the selection of a mediator within 10 business days after one of them has expressed a desire for mediation, either of the Parties may request the Danish IT Lawyers Association (DITA) to appoint a mediator. Mediation is conducted in accordance with DITA's mediation procedure.
Mediation commences when one of the Parties sends a written request for mediation to the other Party with a copy to DITA. The mediator shall be appointed by DITA no later than 10 business days after DITA's receipt of the mediation request.
At a minimum, one Party is obligated to participate in the first meeting called by the mediator. However, a Party is entitled to initiate arbitration if a delay in doing so could lead to the forfeiture of legal rights, e.g., due to the expiration of statutes of limitations.
If a Party notifies that they do not wish to continue mediation after the first meeting or if the conflict is not resolved through mediation within 8 weeks after the written mediation request, either of the Parties may submit the dispute for final resolution through arbitration as described below.
The venue for the arbitration is the municipality where the Customer is registered.
If the total value of the dispute does not exceed 1 million DKK, the dispute will be resolved through arbitration in accordance with the "Rules for Simplified Arbitration Process of the Danish Institute of Arbitration" as applicable at the time of the initiation of the arbitration case.
The arbitration panel is appointed by the Danish Institute of Arbitration in accordance with the "Rules for Simplified Arbitration Process of the Danish Institute of Arbitration." The arbitrator is appointed by the Danish Institute of Arbitration. The Parties may, jointly and no later than the expiration of the deadline for the respondent's response, propose an arbitrator. The Parties agree to jointly seek to appoint an arbitrator based on a recommendation from the Danish IT Lawyers Association (DITA).
If the total value of the dispute exceeds 1 million DKK, the dispute will be resolved through arbitration according to the "Rules for the Handling of Arbitration Cases by the Danish Institute of Arbitration" as applicable at the time of the initiation of the arbitration case.
The arbitration panel is appointed by the Danish Institute of Arbitration in accordance with the "Rules for the Handling of Arbitration Cases by the Danish Institute of Arbitration." Unless the Parties agree otherwise, the arbitration panel is composed of three arbitrators. In cases where the dispute is to be decided by three arbitrators, the claimant may propose their arbitrator in the complaint, and the respondent may propose their arbitrator in the response. The third arbitrator, who serves as the chairman of the arbitration panel, is proposed by the Danish Institute of Arbitration, unless the Parties, jointly and before the expiration of the deadline for the respondent's response, propose a chairman. The Parties agree to jointly seek to appoint a chairman based on a recommendation from DITA.
You acknowledge that the service is an online, subscription-based product and that we may update the service to provide improved customer experiences.
Any notice under these Terms must be given in writing. We may provide notice to you through your email address. You agree that any electronic communication will satisfy any applicable legal communication requirements, including that such communications be in writing.
Neither party will be liable to the other for any delay or failure to perform any obligation under these Terms if the delay or failure is due to events beyond its reasonable control, such as strike, blockade, war, an act of terrorism, riot, internet or utility failures, pandemic, or natural disasters.
Neither party may assign or transfer these Terms without the other party's prior written consent. As an exception for the foregoing, either party may assign these Terms in its entirety to an affiliate, or to its successor resulting from a merger, acquisition, or sale of all or substantially all of its assets or voting securities, provided that the assignee is financially and technically able to, and agrees in writing to, assume all of the assignor's obligations under these Terms.
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